How can we help?
Support contact, common questions, and where to find answers in the docs.
Need a hand with Recordari? Start here.
Contact support
Email us at admin@recordar.io. Include your workspace ID (from the admin portal dashboard) if the issue is account-specific.
We aim to reply within one business day.
Common questions
How do I connect my agent?
See Getting Started for API keys and MCP configuration.
What is the difference between workspace keys and admin keys?
Workspace keys are for MCP tool calls from agents. Admin keys are for programmatic key management via the management API. See Admin keys.
Where is the compliance audit log?
Audit logs are viewable in the admin portal, not via your agent. See Audit log for tier access and export.
What plan do I need?
See Pricing & Limits for node limits, key counts, and feature tiers.
How do I rotate a compromised key?
See Authentication.
More resources
- Documentation - setup, tools, and limits
- Using Recordari with Claude Code - a full session walkthrough
- Recordari by role - architect, developer, manager, and more
- Admin portal overview - keys, usage, audit log, and billing (coming soon)